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Bidhan (Hotel Jaya Durga) logo

Policy

Terms of use

These terms cover the Bidhan website. The site is informational: prices shown are indicative and set at the counter, an order slip sent on WhatsApp is an enquiry rather than a confirmed order, and platforms such as Zomato operate under their own terms. Nothing is sold or paid for here.

Last updated 20 August 2026 · Version 2.0

In plain language

Summary
  • We do not sell anything on this website, take payments, or hold accounts.
  • Prices here are indicative. The counter price on the day is the real one.
  • Sending an order slip starts a conversation; it does not confirm an order.
  • Items sell out and sections have their own hours.
  • Zomato orders are governed by Zomato’s terms, not ours.

01This website is informational

https://bidhan.in exists so you can see what Bidhan (Hotel Jaya Durga) makes, what it costs, when the counters are open and how to reach them.

We do not sell anything on this website, take payments, or hold accounts. There is no cart, no checkout and no online payment, and there is no plan to add one.

02Prices here are indicative

Every price shown on this site is an indicative counter price. The price that applies is the one at the counter on the day you buy, because ingredient costs — milk especially — move, and sweets sold by weight are priced by what the scale says.

Sweets sold per piece are marked per piece. Sweets sold by weight are marked per kg. A price shown per kg for something that is counted rather than weighed is a mistake; please tell us if you find one.

03An order slip is an enquiry, not a confirmed order

The order slip you build on this site is a list. Sending it on WhatsApp starts a conversation; it does not reserve stock, fix a price or confirm a collection time.

An order is confirmed when a person at the shop confirms it to you, by phone or in a reply. For bulk and festival orders we may ask for an advance before confirming.

04Availability changes through the day

Items are made in batches through the day and sell out. Menu sections have their own serving hours, listed on the menu page. Some sections are only served at one outlet.

Where a lead time is stated — one day for up to 5kg, three days in a festival week — treat it as the minimum, not the target.

05Zomato and other platforms have their own terms

The Semiliguda outlet is listed on Zomato. Orders placed there are governed by Zomato’s terms for pricing, delivery, cancellation and refunds. We have no control over their charges or their timelines.

Listings of this business on maps, directories and review platforms are operated by those platforms.

06Photographs, illustrations and content

Photographs and illustrations on this site are indicative. Where an item has no photograph yet, the page shows a drawn illustration and labels it as one. Food is made by hand and varies.

The text, photographs, illustrations and layout of this site belong to this business. Please do not republish them as your own.

07Errors and limits

We make a real effort to keep prices, timings and item information correct, and the catalog is synced from the shop’s own records. Errors still happen. If something here is wrong, tell us and we will fix it.

This site is provided as it is. To the extent Indian law allows, we are not liable for loss arising from relying on information here rather than checking with the counter.

08Governing law

These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts at Koraput, Odisha.

Who to contact

Grievance officer

Grievance Officer, Bidhan (Hotel Jaya Durga)

Bidhan (Hotel Jaya Durga), Main Road, Near HAL Township, Sunabeda, Koraput, Odisha 763002

hoteljayadurga@bidhan.in

+91 77499 77955

We acknowledge within 24 hours and respond within 15 days.